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General
General guide to assist you with the basics of Adopt Cashless web application.
Customers
Learn how to use the Adopt Cashless web application and resolve any queries.
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For business owners. Guides for running your cashless locations efficiently
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Frequently Asked Questions
Most businesses are up and running within 48 hours. We handle the technical setup while you focus on your business.
We integrate with the existing Nayax Payment System. Our team will assess your setup during onboarding.
Additional locations are just $30/month each. Cards work across all your locations seamlessly. However the businesses must be owned by the same entity and the money from recharges must go in the same bank account.
Yes, there are no lock-in contracts. Cancel anytime with 30 days notice.
The Lite plan allows 1 card per customer and costs $75+GST per location/month. The Pro plan allows unlimited cards per customer, includes advanced features like custom branding and priority support, and costs $150+GST per location/month. Pro plan will also include postpaid features when launched.
You set the bonus credit percentage based on recharge value. For example, if you offer 10% bonus on $100 recharge, customers receive $110 in total credits. This encourages larger recharges and builds customer loyalty.
Cards issued by a specific business work only at that business's locations. However, if you have multiple locations under the same entity with shared banking, you can add them for $30+GST per location, and cards will work across all your locations.
The postpaid feature is coming soon to Pro plan subscribers. It will allow you to assign usage limits to customers and invoice them only for actual usage, perfect for corporate accounts and fleet management. Current anticipated timeline for the launch is February 2026.