COOKIE POLICY

Last Updated: 1 October 2025

Introduction

This Cookie Policy explains how Adopt Cashless ("we," "us," or "our") uses cookies and similar tracking technologies (such as web beacons and pixels) when you visit our website or use our web-based application (the "Platform").

By using the Platform, you consent to the use of cookies as described in this policy. This policy should be read alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember your actions and preferences (such as login details, language, or font size) over a period of time.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Why We Use Cookies

We use cookies to make our Platform work efficiently, to provide a seamless login experience, and to analyze how our services are used. Specifically, we use cookies for:

Authentication and Security

These cookies are essential to verify your account and determine when you are logged in. They help prevent fraudulent use of login credentials and protect your data from unauthorised access. Without these cookies, the core function of the Platform (logging in and managing your cards) would not work.

Performance and Analytics

We use these cookies to collect information about how you interact with our Platform (e.g., which pages are visited most often, or if you encounter error messages). This helps us improve the performance of V3.0 and future versions.

Functionality

These cookies allow the Platform to remember choices you make (such as your preferred car wash location or fleet management settings) to provide a more personalised experience.

Types of Cookies We Use

Strictly Necessary Cookies (Essential)

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

• Impact: If you block these cookies via your browser, parts of the Platform will not work (e.g., you will not be able to top up your account).

Analytical/Performance Cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily.

Third-Party Cookies

In some cases, we use third-party services that may set their own cookies on your device.

• Payment Processors: Our payment partners (such as Stripe or Nayax) may use cookies to detect fraud and ensure secure transaction processing.
• Analytics Providers: We may use tools like Google Analytics to track broad usage trends.

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information.

Consent for European Users (GDPR)

If you are accessing the Platform from the European Economic Area (EEA), you have the right to decide whether to accept or reject non-essential cookies.

• Essential Cookies: Do not require consent as they are required for the service to function.
• Non-Essential Cookies: You can manage your consent settings via our "Cookie Banner" upon your first visit.

Do Not Track (California/USA)

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no common industry standard for DNT handling, Adopt Cashless does not currently process or respond to DNT signals.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Adopt Cashless Attention: Privacy Officer Email: [email protected] Address: PO Box 8432, Gold Coast MC, QLD Australia 9726.